Dementia expertise

The Belong village was designed to offer the most supportive and calming environment possible to residents experiencing dementia. All of our staff have been trained to recognise and deal sensitively with the wishes of the person with dementia, ensuring that all residents can participate in the warmth and support of our community however complex their needs may become.

We also offer a free Admiral Nurse service, which provides specialist dementia support and advice to residents who have been medically diagnosed with any form of dementia, as well as their family members and carers.

As part of the CLS Group, we draw on 20 years of experience supporting people with dementia, and the physical environments of our village model and household designs  were designed to cater to these needs.

Dementia expertise has fed into all of our staff training, so you can be confident that wherever you are in a Belong village staff will be qualified to deal sensitively with your needs, from the nursing staff within each household to the catering staff in every bistro.

By providing bespoke, person centred care we offer the flexibility to respond to your changing needs and respect your individual wishes. If you are living with dementia then rest assured that all of our staff will strive to enhance your autonomy and offer a comforting environment to alleviate any distress.

Honest and fun encounters

At first the world for the person with dementia may seem chaotic and threatening and dominated by intense emotion. Our support teams are trained to recognise the potential for creativity in the person with dementia and to tap into their sense of humour. By making humour the cornerstone of our villages we embark on fulfilling, heart-warming journeys alongside our residents with dementia, valuing the time that we spend with them and their families.

Active and independent lifestyles

However they enter the Belong community, our staff recognise the importance of enabling the person with dementia to retain their interests and abilities for as long as possible. Our rehabilitative approach has successfully enabled individuals to regain skills that were thought to be lost to dementia.

Knowing what is important to the person with dementia enables us to encourage individuals to continue to engage in outdoor pursuits, care for their pets and to maintain relationships with younger members of their family and the community.

Our core dementia values

People living in our villages should feel secure and experience a sense of belonging. All of our customers must have access to human companionship and the opportunity to develop friendships. Staff, customers and their families should work together to create purpose and meaning for each day. Finally, we want everybody in the Belong village to be free to make their own decisions and choices.

The importance of life stories

We encourage all Belong village residents to develop an individual Life Plan, with the help of their close friends and families. The Life Plan records builds a comprehensive portrait of the individual, recording and recognising their past, present and future to help ensure that they receive the most appropriate help and support to meet their needs.

The Life Plan concept signifies a move away from traditional styles of assessment and planning, which were based on a medical approach to a person’s needs. While we’ll always prioritise the physical needs of our customers, at Belong we create bespoke care solutions to cater for the needs of each individual, promoting wellbeing through increased happiness.

We think it is important to identify what makes life meaningful for our customers, with the aim of maintaining the individual’s preferred lifestyle as far as possible. With the help of families and loved ones, we can create a record for each of our customers that enables us to enrich the quality of their lives.