A Customer's View

Nothing is more important to us than our customers. This is why we love hearing about their experiences. Here is a selection of customers’ interviews written for our quarterly newsletter Belong Life.

  • Maurice Hackling

    We spoke to Maurice Hackling (84), whose journey with us began when he became an Experience Day customer, before joining our community as a resident of Britannia Household at Belong Crewe, where he enjoys an active role in village life.

    Maurice was born in Norfolk in 1934 and he moved to Crewe, aged six, when his father, Walter, got a job at the Rolls-Royce factory in the centre of... more...