Atherton testimonials

We are continuously looking for ways to improve our services and we value our customers feedback; here are a selection of testimonials received:

  • It has been 7 months now since Mum joined the Caleb Wright Wing in Belong. I cannot express how wonderful all the staff are in Caleb Wright. That dreaded day back in March I had to leave Mum in Caleb was eased by 2 very special carers. They said to me 'she will be fine I promise you!' And you know what, they were right!! Mum looks 'better' than she has for a long time. She is dressed properly, clean, stimulated, but most of all she is treated with dignity and is safe. Thank you.

     

    How likely would you be to recommend Belong Atherton? Extremely Likely

    Review submitted to Carhome.co.uk on 6 November 2018 from a Postal Card by Elaine F (Daughter of Resident). on Tuesday 6 November 2018 . Relates to November 2018.

  • My mum has been in Belong for approximately 6 months. During that time her care has been excellent, not only with mum but with family. The staff always update us with any information. There is always a nurse on hand when needed. Mum is very well looked after, clean and personal centred care comes first. We are all like family with staff. Can have a drink whenever and plans and information is always available.

     

    How likely would you be to recommend Belong Atherton? Extremely Likely

    Review submitted to Carehome.co.uk on 4 October 2018 by Vivien P (Daughter of Resident). on Thursday 4 October 2018 . Relates to September 2018.

  • From the first day, my mum arrived at Belong Atherton on Calebwright House until the last day of her life my Mum was treated with the utmost respect. Treated with dignity and supported by all staff members. My mum could not have been treated any better than the care provided. To have the staff on Calebwright and Belong is a credit to this care home. I can't praise them all enough. If all care homes were like Belong then a lot of families would have peace of mind knowing they are in good hands. Thank you once again.

    Review submitted to Carehome.co.uk by Carol P (Daughter of Resident)

  • "I am really happy with the care and attention that the home provides for my mum. Her physical state has improved and she has had a healthy weight gain. The set out of the main room with the food preparation area within and all the bedrooms off it encourage an inclusive atmosphere for all but with privacy, if required in the spacious bedrooms provided. All in all a great home environment with a good atmosphere."

     

    How likely would you be to recommend Belong Atherton? Likely

    Review submitted to carehome.co.uk by Alan B (Son of Resident)

  • "My husband who has Parkinson's with dementia has been coming to the experience days and Belong for several months now and I can honestly say that I have been extremely impressed with the professional care and consideration showed to him by the staff - especially the experience day support worker who has shown great warmth and understanding towards my husband and his condition. I feel very confident that my husband is in safe hands with him and the other support workers and the fact that my husband looks forward to coming each week is testament to the high quality of care shown."

     

    How likely would you be to recommend Belong Atherton? Extremely Likely

    Review submitted to Carehome.co.uk by S M (Wife of Resident)

  • I have to pay huge credit to you all at Belong for the superb surroundings but mostly for the love, dignity and impeccable care your teams showed towards Nellie.

    Nellie’s family and friends were concerned about how she would cope with the move but she soon settled in to the village; made easier by your brilliant teams of carers and nurses who made her feel very welcome and at home.

    Her final days were difficult but the love, care and patience the teams delivered was outstanding as Nellie kept her dignity until the very end. This unconditional care will remain long in our hearts.

    Kindest regards.

    Karen Ince, Lawrence & Nellie’s family and friends