Testimonials

We are continuously looking for ways to improve our services and we value our customers feedback; here are a selection of testimonials received:

  • After much research, my son and I made the easy decision that Belong Morris Feinmann offered far and away the best care for my husband. He has Alzheimer's, limited mobility and has completed over 90 laps of the sun. His life at home had shrunk but now he has company and mental stimulation - the ability to go out into the garden which is free of trip hazards, organised events and excursions with people who look after him - the list is literally endless.
    It sometimes appears that the home is slightly overstaffed but this is obviously intentional - it means that the staff are not rushed off their feet and have time to spend with residents and really care for them. I've spent many visits in awe of the patience and affection shown by all the staff.
    It is not just my husband who is benefiting from the care he receives - I am now sleeping well and rediscovering a life free of worry.
    Thank you to all the staff at Belong Morris Feinmann, listing all the facilities as excellent is a given.

    Review submitted via Carehome.co.uk by Ali W (Wife of Resident). Relates to May 2019.

  • Belong Morris Feinmann is an excellent facility. The build and design is of top quality, thoughtfully and aesthetically executed. The care staff live up to their name, they are very caring and some are outstanding treating residents with as much respect and attention as they would their own parents. The activity coordinator provides a wonderful range of activities and like all the staff are so warm and welcoming. The food is so good, I am happy to come and eat there for a meal out. Overall my dad (resident) and all our family and friends are delighted with this marvellous home and the environment created. We do not feel we are visiting a home but coming to see friends.

    Submitted to Carehome.co.uk by: Abigail C (Daughter of Resident/Service User)

  • I am the daughter of a resident in Belong Morris Feinmann. The care and support my mother received is very satisfactory. My family have always been very welcome there. The staff have always treated her with care and dignity. The facilities in the home are very satisfactory for residents, family and friends.

     

    How likely would you be to recommend Belong Morris Feinmann? Extremely Likely

    Review submitted to Carehome.co.uk on 2 November 2018 from a Postal Card by R R (Daughter of Resident). on Friday 2 November 2018 . Relates to October 2018.

  • Thank you for looking after our son, dad and brother so well. My brother was only 50 years old and required the care and support due to having cancer.
    The staff on Olive made my brother as comfortable as possible and he related to the lovely young staff, particularly 3 members of staff. He was only here for 6 weeks before he passed away but he was very well cared for. Thank you.

    Review submitted to Carehome.co.uk by Stacey R (Sister of Resident).

  • "The standard of care for the residents is exceptional. All the staff are helpful, positive, caring, engaged. Everywhere is always clean and tidy. Bistro staff are friendly and food is of a high quality."

     

    How likely would you be to recommend Belong Morris Feinmann? Extremely Likely

    Review submitted to carehome.co.uk by M G (Son of Resident)

  • "We engaged Belong's domiciliary services about a month ago. The initial review was conducted sympathetically, thoroughly and carefully at home, which was especially important as my mum had had a poor experience of care with her previous provider. She had, therefore, lost some confidence in the system, and was wary of a new provider whom she did not know. She now receives one-hour visits in the mornings, which is much longer than previously provided, and this has helped the Belong companions to get to know my mum on a personal level as well as giving them enough time to undertake the domiciliary tasks agreed.

    There are two regular companions in the team who liaise with each other and, through email, with me to ensure messages are passed on in respect of my mum's current requirements and progress. The whole set-up appears professional and effective, and my mum has made big strides forward with regards to communication and socialisation. We look forward to 2018!"

     

    How likely would you be to recommend Belong at Home Didsbury? Extremely Likely

    Review submitted to homecare.co.uk by George M (Son of Client)

  • "My mother said to me 'I like them and they like me' pointing to the staff and residents. This new 'Belong' concept is brilliant in practice, maybe because of the fantastic people employed. No depressing droopy atmosphere here! My mother is frail but enjoying and benefiting from great care, is happy and so are her daughters.

     

    How likely would you be to recommend Belong Morris Feinmann? Extremely Likely

     

    Review submitted to Carehome.co.uk by S R (Daughter of Resident)