Newcastle-under-Lyme testimonials

We are continuously looking for ways to improve our services and we value our customers feedback; here are a selection of testimonials received:

  • I am delighted with the care my mum-in-law is getting at Belong Newcastle-under-Lyme. The staff are amazing and the information they provide is excellent. We can look online at mum's day, activities and photos, mood, care summary, care stats.

    They take amazing care of her and she's encouraged to take part. It's not one of those places where they sit around sleeping all the time. It's very family friendly. We can go eat with her, make our own cuppa and sit and chat with residents. She is settling in very well.

    Review submitted to Carehome.co.uk by J B (Daughter-in-law of Resident)

  • Belong Newcastle-under-Lyme is the third residential home Mum has lived in and the best. She is treated with the utmost dignity and respect at all times by everyone she encounters. I quote Mum directly " I love it here, I feel like I am living again". She is never ignored. Her needs are always attended to promptly. The food is excellent and the facilities are amazing, meeting as many people's needs as I can imagine. If I ever need to be in a care home I want to be in a Belong care home.

    Review submitted to Carehome.co.uk by Michael O (Son of Resident)

  • My father was only a resident for a very short period before sadly and suddenly passed away. However, Belong Newcastle-under-Lyme is a fabulous facility with 5* management and staff. The best of the best!

    Review submitted to Carehome.co.uk by David H (Son of Resident)

  • My father was only a resident for a very short period before sadly and suddenly passed away. However, Belong Newcastle-under-Lyme is a fabulous facility with 5* management and staff. The best of the best!

    Review submitted to Carehome.co.uk by David H (Son of Resident)