Testimonials

We are continuously looking for ways to improve our services and we value our customers feedback; here are a selection of testimonials received:

  • My mother has been a resident in Cunningham House for just over three years and has been treated with compassion, kindness, consideration and love by the staff, who are exemplary in their attitude and care for her wellbeing.
    I have nothing but admiration for the staff, who are friendly, warm and genuine in the love they bestow on the residents and I consider them to be shining examples of the kindness we should all demonstrate to fellow human beings.
    We are frequent visitors and consistently observe the highest levels of personal hygiene, cleanliness and well being of the residents in their charge.
    In addition, we often witness the preparation of the meals and wish we could stay as well, especially if the staff have been baking!
    I would heartily recommend Belong to anyone else.

    Review submitted via Carehome.co.uk by Colin S (Son of Resident)

  • To state the obvious, the most important role of a care home is to provide care and Belong Warrington is exceptional in that respect. The staff treat everyone as individuals and look after them as if they were part of their own family. And that caring extends to relatives too. They are understanding and supportive in the most difficult of circumstances - and I’m not being trite when I say a spontaneous hug can sometimes make all the difference. Of course, things are not perfect all the time but I have always found the general manager readily available and incredibly responsive to any and all concerns. The range of facilities and activities is excellent and if there is room for improvement it would be extending those activities to 7 days a week. I have every confidence in Belong Warrington and would recommend it without any hesitation.

     

    How likely would you be to recommend Belong Warrington? Extremely Likely

    Review submitted to Carehome.co.uk on 5 November 2018 from a Website Submission by John R (Son of Resident). on Monday 5 November 2018 . Relates to October 2018.

  • "Belong at Home have been supporting my Mum for the last two months, and will continue to do so as long as she is able to stay at home. Mum suffers from Alzheimer's and is finding things more difficult. We are very impressed with the level of care they provide - they help Mum with any aspect of social or personal care, and are always very friendly and chatty. She really enjoys their visits and it has enhanced her quality of life as she lives alone. The Manager has spent a lot of time getting to know Mum and helping to ensure that she is happy with the care provided and that the settling in period went well.

     

    Mum enjoys seeing the same 2 or 3 faces regularly, and they are always so helpful and very respectful of her and take time to talk to her about her life and what she has been doing. We have absolutely no hesitation in giving them a glowing review as they are providing Mum with an excellent service, and also giving the family great peace of mind. Thank you for all you do!"

     

    How likely would you be to recommend Belong at Home? Extremely Likely

    Review submitted from a website submission by Sue (Daughter of Client)

  • "Belong at Home in Warrington offers a responsive and person-centred service which has made a big difference to our family. They stepped in quickly and ably when needed. They have good systems and a professional and friendly approach. They have high standards of care and also recognise the value of forming relationships. We are very grateful to them for their expertise and kindness."

     

    How likely would you be to recommend Belong at Home? Extremely Likely

    Review submitted from a website submission by Jill K (Daughter of Client)

  • "Many thanks to Belong at Home Warrington for supporting Mum, both emotionally and practically for the previous six months in her own home. The staff are friendly, supportive and professional. Mum has enjoyed making friends with all of them, as they have managed her daily welfare and medication needs. Recent support and significant involvement in easing the transition between independent living and full-time care in Belong Warrington has been excellent. I could not have managed without them.Thanks to the team."

     

    How likely would you be to recommend Belong at Home? Extremely Likely

    Review submitted to Homecare.co.uk by Nick A (Son of Client)

  • I am emailing to say how grateful I am for the care Mum and I have received since she has been at Belong Warrington. I phoned Janine in a last minute panic looking for somewhere for Mum to stay whilst we moved her from her home in Yorkshire to Cheshire. The move hadn't gone quite to plan but I guess I should have realised that! Janine immediately put my mind at rest and explained the procedure and told me that there would be a respite place at Belong Warrington for Mum at short notice should I need it. The weight had been lifted!

    I arrived with Mum fairly late on Wednesday 3rd September, after a long journey. You greeted us sat us down for a cup of tea (and cake for Mum), there was never any rush even though it was late.

    Since staying at Belong Mum has returned to her smiley happy self. She was desperately lonely in her house and struggled to look after herself. She now has her independence back, she is again taking pride in her appearance, eating well (very well) and when I visit I always catch her having a good chat. This is all down to the wonderful staff at Belong. Hopefully Mum will settle in her new flat and will continue to maintain her independence with the help of Belong at Home.

    Mum will be with you for another week or possibly slightly less but in the meantime, please pass on my thanks to all the staff at belong, including the receptionists, hairdresser, entertainment staff and of course the staff in the Bistro, all of whom are always happy to help, sorry if I missed anyone!

    Thank you all so much.
     

     

     

    J. Green