Warrington

Lynne C (Daughter of Resident) published on 11 April 2024

"We moved Mum from her home town of Leicester at the end of 2023 so we could be closer to her. We're more than happy with the care she's receiving. She is in her 90s and has dementia. The households of no more than 10 people are much better for her than the large unit she came from. It's quiet, peaceful

and comfortable for her. She's well taken care of and they treat her with care and consideration. I'm so glad she's there. Thank you to every member of staff who is helping to make her final days the best they can be."

Review submitted via Carehome.co.uk by J M (Daughter of Resident) published on 7 March 2024

"We first experienced Belong through Belong at Home. They were incredible from the start. From understanding Mum’s individual needs in her own home to encouraging her in social situations post-COVID. Eighteen months on, Mum is lucky enough to now live at Belong in the independent living element. She is

now able to socialise independently, shopping both with and without support. She is so happy. They have carefully considered and introduced individual adaptations to meet Mum’s needs. As a family, we enjoy immensely The Bistro! We always enjoyed eating out with Mum, now it feels we still can in an environment Mum is familiar and happy in and people who understand her challenges. Christmas Day lunch was so special too. The food is incredible and cooked fresh, the staff can’t do enough to help. The Belong staff feel like an extension of our family and always greet you with a smile, nothing is ever too much trouble.
Thank you to every single one of you, you have made a difference."

Review submitted via Carehome.co.uk by Sandra O (Niece of Resident) published on 24 January 2024

"My uncle spent the last twelve/eighteen months at Belong Warrington, they gave him decency, help and everything included in what family provide. He loved each and every one of his carers and all household staff. He played piano for residents until his fall but he was made to feel very respected in his final days."

Review submitted via Carehome.co.uk by Barbara B (Sister of Resident) published on 23 November 2023

"From February to September 2023, my husband was cared for by a team of dedicated, caring staff at Belong Village, Warrington. As a family, we found the facilities and overall standards throughout the establishment excellent and the support, guidance and advice offered to us invaluable. Thank you for your very special end-of-life care."

Review Submitted via Carehome.co.uk by Tricia W (Relative of Resident) published on 7 June 2023

"Unfortunately, my relative passed away, but Belong was kind enough to take him back there for end-of-life treatment. He passed in a lovely room with sensory equipment, including gentle lighting, soft music and aroma scents. All peaceful, calming and gentle and with the utmost dignity. His wife moved into Belong two weeks ago - the staff are so kind and caring. The food being cooked looks delicious. Overall the most lovely home-from-home care and treatment. My relatives were in another home before they moved to Belong and that was so regimental and strict. Belong is perfect in every way."

Review Submitted via Carehome.co.uk by Helen B (Daughter of Resident) published on 7 June 2023

"Dad arrived at Belong almost 4 weeks ago looking tired, drawn and grey following 13 weeks in the hospital. He received the warmest of welcomes and we could not be happier that this is where Dad now lives. He looks 100% better already, he is receiving the best of care, he eats freshly prepared home-cooked meals every day and he has activities and entertainment available to him twice daily if he wants it. He's busier and more stimulated than he has been for years! His accommodation is lovely, a private room with ensuite facilities and a fabulous homely open plan living area and kitchen. Everywhere is spotlessly clean and the staff are incredible. This is what all care homes should be like! Thank-you Belong."

Review Submitted via Carehome.co.uk by Carolyn W (Daughter of Resident) published on 17 April 2023

"Very happy with my mother’s care. Although she has dementia and it is hard to get her opinion, she is clearly well looked after and content. She obviously enjoys the food and feels at home. Our only concern is that she is usually wearing clothes which aren’t hers but she is oblivious."

Review submitted via Carehome.co.uk by Review from C S (Son of Resident) published on 21 June 2022

"I would like to commend all of the staff, management and household teams for their continued exemplary service, loving attitude and charisma that they have displayed towards the elderly residents in their charge. I think they are an inspiration to us all and an example of how we should treat each other in these trying and worrying times. It's about time that their selfless acts of love and kindness get noticed and made public in order to get the recognition they all deserve. I truly hope that similar, like-minded people are around should I ever need to be cared for when I'm of a similar age."

Review submitted via Carehome.co.uk by F T (Widow Widower) published on 9 May 2022

"My wife spent the last four years of her life at Belong Warrington. She was cared for by the "Family" of carers and staff who all gave her the best possible care in every respect, she was happy there and I couldn't have wished for a better environment than they provided. I would have no hesitation in recommending Belong Warrington to anybody who needs caring for."

Review submitted via Carehome.co.uk by J M (Power of Attorney of Resident) published on 17 June 2021

"Had our first visit since Covid restrictions - not seen loved one for over twelve months. Throughout this difficult time, we were very reassured that the residents were very well looked after. However recently there have been staff changes on the household and the difference in communication and care has been absolutely outstanding. We have regular phone catch-ups/updates and the staff are trying their very best with difficult circumstances to give the absolute best possible care and attention. Can't thank the staff in Tetley household enough. Great job."

Review submitted via Carehome.co.uk by Mark B (Son of Resident) published on 25 May 2021

"On every visit, I have made, the staff are always attentive and caring for the residents. They are dedicated and hard-working. We are very lucky to have them look after our dad."

Review submitted via Carehome.co.uk by V H (Daughter of Resident) published on 6 May 2021

"I cannot recommend Belong Warrington enough. Everyone I've ever met here has been kind, genuine and respectful. They treat residents with respect and make sure they keep their dignity. Communication with family is excellent and I can ask any questions I want."