Services

Home care enquiries 0808 258 5608

Belong at Home Newcastle-under-Lyme

Services to suit you

Belong’s high-standard of care – right in your own home.

Belong at Home is an affordable, high quality home care service where we cater to your needs rather than asking you to fit around ours. Through our personal care, support and companionship, we enable you to continue living in your own home and community. We offer expert support with daily living and medication.

Belong at Home

Personal care + Medication support

Reliable personal care assistance helps make daily tasks more manageable.

Our trained colleagues can support you with washing, bathing, showering and getting dressed, considering your preferences and the level of assistance you require.

We also offer support with administering medication. As part of your assessment, we will discuss your needs and what will be included in your care package. Our team will also help with any practical assistance, such as ordering medication online or arranging a healthcare appointment.

Belong at Home

Help around the house + life admin

We understand that keeping on top of household tasks can be daunting.

Our colleagues can assist with cleaning, changing bed linen and laundry, as well as preparing meals.

Additionally, your support team can help with the practical arrangements that keep life running. These include placing online shopping and medication orders, arranging appointments and helping you access GP consultations by phone or online. We can also support you with technology, such as setting up video calls with family.

Belong at Home

Companionship and outings

A regular visit can be something to look forward to.

Sometimes that means a conversation over a cup of tea, catching up on the news or having someone who will listen. We make companionship part of our support, with time to build a relationship and enjoy each other’s company.

If you would like someone alongside you outside the home, we can accompany you on journeys such as shopping trips, errands and appointments, and even just a short outing or walk around the garden. Having support with these everyday activities can help you remain connected to the places and people you know.

You can also enjoy access to your local Belong village. Depending on the location, this might include visiting the bistro or hair salon, joining activities and events, or exploring exercise sessions with specialist support. Your local team can explain the options and any separate charges.

Belong at Home

Consistency and reliability

Knowing who is coming, and when, helps care feel more familiar.

We aim to match you with a compatible support team and place importance on continuity, so colleagues can get to know your routines and preferences. We also provide visit schedules so you can see who to expect and when they are due.

Your needs may change over time. If you need more help, want to alter your routine or have a concern, our team is there to discuss it with you and those involved in your care. We can talk through the adjustments needed and the support available, helping you and your family plan the next steps.

We communicate regularly with in line with customer wishes. We use a secure, specialist app to record care plans and updates on visits. Where consent is provided by customers this can be accessed by family members.