Belong operates registered home care services under the Belong at Home brand in the regions surrounding each village location. This enables us to bring high quality care to people in their own home so they can maintain their independence in the wider community.
All our home services are rated Outstanding or Good by the Care Quality Commission and are highly rated by our customers, with our average rating on homecare.co.uk 9.8 out of 10.
For a brief introduction to Belong at Home, watch the short video above.
Our approach is based on building trusting relationships with our customers and as well as providing care in the home, we support people to get out and about, maintaining interests and remaining a part of their community. Click here for more on our services.
The impact of this approach is seen in our awards, our quality ratings and above all our customers’ feedback. Belong at Home is the UK’s Top ranked home care provider on homecare.co.uk based on customer reviews and all our services are rated Outstanding or Good by the Care Quality Commission. You can view the latest reviews here and our ratings for each location here.
I must say all the staff who come here are absolutely wonderful - we love our ladies!
Sheila Hurst
Belong at Home Newcastle-under-Lyme
Read on to learn what makes our home care service so special.
Watch this short video to find out what it’s like to work for Belong at Home.
Come to work with a smile on your face knowing that you're making a difference to people's lives.
Not-for-profit
As a not-for-profit organisation, Belong’s charitable objectives focus on providing high quality support and accommodation for older people, primarily through our vibrant community villages and bespoke home care service. We reinvest any surpluses with a view to continuously improving our provision and we are always exploring new opportunities, technologies and ideas that could make life better for those living with us.
Respect is at the heart of our service
Belong at Home's focus is on developing positive, supportive relationships, and we take care to match customers and their support team accordingly.
We employ people who demonstrate empathy and commitment, and provide our staff with continuous coaching and training to develop their skills and ensure you receive the best possible support.
Respect for your time
We appreciate that it's the simple things which make all the difference, like arriving on time, being reliable and ensuring consistency so that you see the same friendly faces of your dedicated care team each time.
Respect for your dignity
We put together care packages which take account of the time needed to provide professional support and companionship when we visit.
Respect for your choices
Belong at Home is able to provide support in many ways, from something as simple as companionship to all aspects of care, such as washing, dressing, medication and meals. We can offer our assistance with day-to-day problems and help you to go out in the community, whether this is to attend important appointments or for leisure and social activities.
Respect for your needs
Our trained teams are dementia experts, providing care which has consistently been rated GOOD or OUTSTANDING by the Care Quality Commission.
