We do not segregate people with dementia or nursing in designated wings, instead adopting a person-centred approach to compatibility. This removes the onus to move people if their needs change and brings the care to the person.
Our aim is to provide a ‘home for life’, supporting people in situ as their needs change. Household customers are thus able to build lasting relationships with other customers and colleagues, secure in the knowledge that they won't be relocated simply due to nursing requirements. Nurses visit residents in their household suite to give personalised support in familiar surroundings.