Belong has been listed as a Top 20 Mid-size Care Home Group in the UK based on glowing feedback on the quality of its services from customers and their families on leading online review site https://www.carehome.co.uk/">carehome.co.uk.
The reviews have seen the care operator awarded a 9.7 (out of 10) average score from residents and their relatives across its seven villages in the North West, placing it within the top percentile of the nation’s approximately 18,000 care homes.
One five-star review, from a relative of a resident at Belong Atherton, praised the efforts of the team during the Coronavirus outbreak, stating that they are “amazing at the best of times but they are going above and beyond duty to protect their residents during this crisis.” Whilst one daughter said of her mother’s care at Belong Crewe: “She has been cared for in a beautifully designed environment and looked after by the exceptionally caring staff, all of whom have allowed her to keep her dignity and some independence.”
Speaking of this, Belong’s Chief Operating Officer, Stacey McCann, said: “It is an amazing achievement to be listed in the Top 20 Mid-size Care Homes in the UK. We are thrilled with the positive feedback from our customers and their relatives and it is a true reflection of the endless dedication of our team to provide the highest quality care – well done everyone!”
Amanda Hopkins, Reviews Manager of carehome.co.uk, added: “Care home groups that ensure every one of their care homes have the same standards and values are making a profound difference to residents’ lives. Being listed in the Top 20 care home groups in the UK, Belong have demonstrated excellence in this area and we would like to congratulate them on this huge achievement.”
To view Belong's reviews, please visit their dedicated page https://www.carehome.co.uk/care_search_results.cfm/searchgroup/36153515B....