Eight Years at the Top for Belong at Home

Eight Years at the Top for Belong at Home

Carers at Belong at Home, the not-for-profit home care service operated by Belong, are celebrating after securing a place in the UK’s Top 20 home care groups for the eighth year in a row. Two of the group’s services, in Warrington and Wigan, both rated 10 out of 10 based on customer reviews, were also listed in the Top 20 for their local area.

Based on independent reviews on leading comparison website, homecare.co.uk, Belong at Home, which operates in the North West and West Midlands, has been named in the country’s Top 20 Large & Mid-size Home Care Groups 2025 – the only not-for-profit service in the country to have won the award every year since 2018.

One daughter of a customer in Newcastle-under-Lyme wrote: “What can I say? The care provided to my mum was outstanding. Carers paid attention to her needs and went above and beyond with everything – including tending to Mum’s dogs. Mum thoroughly enjoyed her trips out to the zoo, the Lakes, walking along the canal, for lunch, even to a pub where she was served by a robot. I highly commend all the staff.”

Another family member of a customer in Macclesfield wrote: “The Belong at Home team are kind, professional, compassionate, punctual, contactable, thoughtful, thorough, excellent at communicating, and supportive to both client and family. I’m so grateful to have found such a compassionate and caring home care provider. My parent looks forward to their visits and thoroughly enjoys trips out. Thank you.”

Supporting people in their homes, as well as those residing in the Belong village apartments, Belong at Home provides one-to-one personal care, housekeeping, food preparation, as well as running errands, helping with excursions, offering companionship, all with the goal of enabling customers to maintain their independence. The team also provides transport for those who wish to take advantage of the Experience Days day care service at their local Belong village.

Andrew Shield, head of operations at Belong at Home, said: “While the hard work and expertise of our teams are consistently recognised in the Homecare.co.uk awards, we never take this for granted. We're constantly striving to maintain and improve the levels of service for the people we support. It's therefore incredibly assuring to be listed among the top home care services, both in the North West and nationwide.”

Pictured: Belong at Home Wigan Team