Head of Dementia and Care Quality
Caroline is responsible for driving the not-for-profit organisation’s dementia strategy and advancing its track record for quality.
Her career spans three decades, during which time she has been instrumental in championing change to traditional approaches to dementia care and in developing progressive dementia strategies. In 2014, she won the Lifetime Achievement Award at the National Dementia Care Awards.
Caroline developed a number of dementia care models whilst working as director of dementia care at Barchester Healthcare and Four Seasons Health Care. Her work has been published in academic papers, and she is the author of an Amazon top-selling book “Developing Excellent Care for People Living with Dementia in Care Homes”.