Belong Chester is our first intergenerational care village, offering a wide range of services and facilities, with the added opportunity to continue enjoying multi-generational experiences as part of daily life. Pop in for a tour and enjoy a warm welcome.

City House, 36 City Road, Chester. Cheshire CH1 3AD

Sat nav postcode for parking: CH1 3BG (Queens Avenue)

Reception telephone: 01244 445500

We have received such wonderful care within the households and apartments. Nothing is too much trouble and help is always on hand.

Belong Chester Household Customers


Review submitted via by Phillip M (Son of Resident) published on 17 July 2023

"My father became a resident of Belong Chester Care village recently. The admissions process and attention given to us by a particular member of staff and his team was first class. Since admission, the care and overall attention Dad has been given is simply excellent.
I could not wish for him to be in a better environment. 10/10."

Review submitted via by E L (Resident) published on 23 January 2023

"We feel priviliged to have made a home here and experience all of the facilities. We have received such wonderful care within the households and apartments. I'd like to thank management and staff for such wonderful support as nothing is too much trouble and help is always on hand. Also, thank you for such a lovely Christmas."

Review Submitted via by S T (Daughter of Resident) published on 14 December 2022

"My dad moved into a household a few months ago. He is well looked after, from the meals he receives to the daily help he requires. The staff are all friendly and supportive. Activities and regular exercise are on offer if you want to join in. Dad has flourished here and in his own words, nowhere could beat it and he couldn't be looked after any better. The rooms and furniture are all modern and bright but with a homely feel. The residents interact with the children's nursery which is on-site and it makes my dad's day as the children all know him by name."

Review submitted via by from F M (Daughter of Resident) published on 15 November 2022

"We knew on our first visit to Belong Chester, that it would offer mum the support and stimulation to enable her to continue to live a full and rewarding life. The relaxed atmosphere, caring friendly staff and varied activities are exceeding our expectations for mum."

Review submitted via by Jane B (Wife of Resident) published on 14 November 2022

"My husband has been in Belong Chester nursing home since the 7th of September. I can only praise the home. We were made very welcome on arrival and every time we visit. The staff are very kind and nothing seems too much for them to make my husband safe and happy. Plenty of lovely food and facilities are next to none, and plenty of entertainment to keep my husband occupied. Belong Chester is a lovely home. I know my husband is being well looked after and he is very happy here."

Review submitted via by H C (Wife of Resident) published on 8 November 2022

"My husband's room was very nice. Staff very kind and welcoming. Management efficient. Food excellent."

Review submitted via by R O (Son of Resident) published on 3 November 2022

"Mum moved to Belong Chester this month from another care home and she has been made to feel very welcome to the household and the other residents. Belong is very well equipped and has super facilities on offer, and the household is warm and friendly. It is in a great location on City Road, right on the canal, so plenty of opportunity for people watching from the balcony. The staff and management team have all been great - flexible and really easy to talk to and work with, and they take time for Mum on an individual level (as well as group activities), including taking her out for walks and shopping when they can."

Review submitted via by D S (Son-in-law of Resident) published on 16 September 2022

"Not only is the ethos of the organisation "Belong" outstanding, but also is the day-to-day delivery of care - and this is perfectly exemplified by the new village in the heart of Chester. The organisation delivers outstanding homes and care at highly competitive prices. This is the "third sector" at its very best."

Review submitted via by D S (Daughter of Resident) published on 14 September 2022

"Mum has been a household resident for a month now. The staff have taken care to get to know her likes and preferences so that they can help her to feel settled, safe and at home. The facilities are just outstanding, and the whole staff team are friendly, enthusiastic and great at their jobs."

For people not profit For People Not Profit

As a charitable organisation, Belong re-invests all income into its services and we are active members of the National Care Forum.