The Whole Nine Yards: Belong at Home Retains Top Carers Crown

Belong at Home Macclesfield Homecare.co.uk Award 2026

The Whole Nine Yards: Belong at Home Retains Top Carers Crown

Belong at Home, has retained its crown as the UK’s only not-for-profit operator to be named in the top 20 home care groups every year for the past nine years running – signalling its continuous success in supporting older people with the highest quality of care.

The exceptional result is based solely on independent reviews on leading website homecare.co.uk, often dubbed the ‘Tripadvisor of home care’, with service users and their families reporting on the performance of Belong at Home teams across the North West and West Midlands.

Its rigorously trained and compassionate carers support older people to retain independence in their homes through personal care, domestic duties, and running errands.

Core to its approach is person-centred care, empowering carers to assist customers to enjoy later life, for example, by arranging excursions, indulging their hobbies and interests, or even help them to try something new. Customers can also enjoy the amenities at their nearest Belong village, including bistro, salon, specialist gym, and an entertainment venue, as well as partake in its vibrant experiences programme.

One son of a customer reviewed: “Their kindness, reliability and professionalism made an enormous difference at a time that was very emotional and challenging. Knowing I could trust them completely gave me peace of mind, especially when I was exhausted or needed to step away briefly. I always felt we were working as a team and that they genuinely cared.”

Another said: “We cannot say enough positive things about the care my mum has received from Belong at Home over the last few years. We felt all the carers went above and beyond what [we] would have hoped for. Notably mum's small group of carers hardly changed as Belong has low staff turnover. Huge thank you.”

The news comes as the organisation opens its books to welcome more customers to take advantage of its award-winning home care service. In tandem, its continuing recruitment campaign has opportunities for those looking to enjoy a fulfilling career with a Gold Investors in People employer.

Speaking of the award, Andrew Shield, head of operations at Belong at Home, said: “Making the nation’s top 20 home care services for another year is a fantastic result and we appreciate our customers’ feedback. They tell us they like the fact we are not for profit, so they and their care are our focus. We genuinely love what we do, and this win really is down to the incredible work our colleagues do every day.”

Main Picture: Belong at Home Macclesfield Homecare.co.uk Award 2026

Picture 2: Belong at Home Chester Homecare.co.uk Award 2026