Belong Chester is our first intergenerational care village, offering a wide range of services and facilities, with the added opportunity to continue enjoying multi-generational experiences as part of daily life. Pop in for a tour and enjoy a warm welcome.

City House, 36 City Road, Chester. Cheshire CH1 3AD

Sat nav postcode for parking: CH1 3BG (Queens Avenue)

Reception telephone: 01244 445500

Your Household


A homely environment

There are 72 suites in Belong Chester, arranged in six households, so that each household is home to 12 residents, each living in their own spacious suite.

Suites consist of a bedroom with an en-suite bathroom, including
a walk-in shower, and beds are three-quarter size rather than single, to promote residents’ comfort. Nursing beds are available if needed.

Typically there are two to three team members on shift at any one time on each household (supporting up to 12 customers); the exact number varies according to the time of day and a needs assessment. In addition, there is always at least one nurse on-site, day or night.

For a brief introduction to Belong Chester, watch the short video above.

Take a tour of one of our households

24-hour nursing care

All household support teams are trained in meeting the needs of people with dementia and the village nurse team provide oversight across the whole village to ensure continuity of care for those with nursing needs.

Somewhat akin to a district nursing role, this fluid approach ensures that care can always be provided to the resident in situ, without requiring them to ‘move’ around the village if their needs change.

Call us on Tel: 01244 445500 to book a tour.


Modern, open plan layouts

At the heart of the household is an open plan hub with kitchen, dining and lounge areas for residents’ enjoyment. The open plan layout means there is line of sight to all facilities including bedrooms, to reduce the reliance on memory for navigation and thus maximise independence.

Households and modern and stylish, with contemporary dementia-friendly design. There are a range of resources around the household to stimulate conversation and opportunities for spontaneous activity.



Meals are served from the household kitchen meaning that residents have the homely experience of seeing and smelling meals being prepared around them. Enjoying the aroma of freshly cooked food helps signal approaching mealtimes and helps ensure residents are able to enjoy regular tasty and nutritious meals.

Residents are also able to join in meal preparation, baking or setting tables if they wish, and they have the option of dining in their private suite or in the bistro as an alternative to the taking meals in the household dining room.


The outdoors

Belong Chester has a dementia-friendly garden, where residents can relax outdoors, indulge in a spot of gardening or enjoy garden entertainment and barbecues, weather permitting.

In addition to the main garden, residents on upper floors have access to spacious balconies to ensure continuous, secure and independent access to the outdoors. Colleagues will support those who need assistance to venture outdoors to do so.

Looking for more information?

Browse these documents for more detailed village, pricing and contracts information.

Household Pricing

The summary of Belong Chester’s standard charges for 24-hour care (self-funded
customers) is as follows:

Weekly rate*

Permanent residence in a

From £1,530

To £1,680

Respite stay

From £1,630

To £1,780

*Note that fees are payable monthly in advance by direct debit, while respite stays are payable in full prior to the stay.

Where nursing care is provided, Belong accepts the Funded Nursing Care (FNC) contribution paid by the NHS in addition to fees paid by the customer as outlined above; this means that if you find yourself needing nursing care, the amount you pay is not normally affected.

Funding towards your care costs

We accept NHS Continuing Healthcare Funded placements and local authority funded placements, where an agreement for a top-up to the full weekly fee is in place with a third party; again, this is payable monthly in advance by direct debit.

You may be eligible for a range of allowances and benefits to help with care and living costs. For all customers, we carry out a financial assessment as well as a care assessment. Our customer support adviser will be able to signpost a number of information sources at this point if you need further assistance. You can also find resources in the 'Advice' section of our website.

Belong Household Design

High quality nursing and dementia support

Open plan layout is easy to navigate

Smaller resident numbers and higher staffing ratio

Homely atmosphere

Secure, independent access to the outdoors