Newcastle-under-Lyme

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'I took my Wife to BELONG for two weeks Respite Care after having had a very poor experience at another care home. She had attended day care sessions in Belong for at least a year but I had not realised there was a respite care option. She was therefore familiar with the day care and some ancillary staff and one of the day care staff helped me over the tricky hurdle of leaving her at the start of her residency. I made a point of not visiting her while she was in care in case it disturbed her but phoned each evening for three days and was assured she had settled in well and was getting on well with the other residents. I collected her on the last day with some apprehension but she recognised me, was happy to see me, was pleasantly relaxed and looking very well. I anticipate certainly needing more respite care but won't hesitate to arrange it with Belong, Newcastle under Lyme'

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